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Frequently Asked Questions

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Why Consider Having an Online Company Store?

 

Answer Successful companies realize that great brands build value. A professionally designed and managed online company store is one of the most efficient and economical ways to promote your brand. Best of all, the headaches of sourcing the right items, maintaining inventory, order processing, fulfillment and activity reporting traditionally associated with having a company store are eliminated. No staff time, no special space requirements, no hassle.

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How long does it take to get a store up & running?

 

Answer Our record for completing an online store is 3 working days after the store items have been selected. So, in a pinch, we can make things happen very quickly. Typically, however, it takes 4 to 6 weeks to launch a store.

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How are Items Selected?

 

Answer Item selection is a collaborative process. It begins with an assessment of the demographics of your potential shopper audience. Once shopper profiles are created, our merchandising specialists select those items that we have found to be the most appealing. Finally, item recommendations are presented to you and your staff for final review, modification and approval. Merchandising is a dynamic process and items are changed periodically to reflect evolving fashion trends, seasonal considerations and special purchase opportunities.

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Can Anyone Shop our Store?

 

Answer

Through the magic of the Internet, virtually anyone with online computer access anywhere in the world can shop. However, most client companies, especially those who have business to business relationships, choose to control who shops their store. This can be done by placing the link to the store on a secure intranet so that only those individuals afforded this type of access can enter the store. YCC also offers its exclusive SASSŪ program (Selective Access Segmentation System). Through user identification and password controls, SASS allows you to determine which shoppers gain entry to which areas of the store. This feature is the ultimate online target marketing utility. It allows you to make custom item selections available on an exclusive basis to any number of unique shopper groups.

Ask your YCC account executive for more information.

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Are There Specials or Other Promotions?

 

Answer We learned early on that a web store that looks the same today as it did a week or so ago is destined for trouble. To keep shoppers coming back on a regular basis, we regularly offer special promotions. These include "Item of the Month" and "Steals & Deals" as well as ad hoc specials that represent an exceptional bargain or unusual items with known appeal to shoppers. This approach ensures that your store is fresh and inviting.

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